Policies

Shipping

  • In the US, I ship first class with Delivery Confirmation. International orders will be shipped with the least expensive method, without tracking. Buyer will assume any responsibility for further duties or imposts their country’s customs may impose.

Until further notice, all sales are suspended to EU due to new VAT policies. Until I am able to find a satisfactory way to collect and pay the new VAT duties per etsy standards, I will not be selling or shipping to the EU. I apologize for any inconvenience.

  • I have extended my turnaround time. I recently started traveling frequently for work, and I’m not always home to ship your order right away. Current turn around time is 2-10 business days. I will always message you after your order to tell you when it will be shipped, or you can send me a message before you buy to ask.

Refunds

  • I will accept returns for defective products within a week of receipt. I will issue refunds for cancelled orders, however, remember that turn around time is very fast.

Custom Orders

  • I welcome custom orders. Please email me at kate@missanthropyknits.com with photos of your inspiration project or a pattern if you have one, and I will create a custom listing for you. I prefer as many photos as possible; it is very difficult to create a project based on a written description.
  • Information I need for custom orders:
    • Photos of the inspiration project, or a pattern if available
    • Type of fiber desired for project (will impact cost)
    • Expected time frame for completion
  • With this information, I will return with a quote based on cost of yarn, pattern, and time. Shorter turn around time and size of project will also impact price. Below you will find some basic pricing for items subject to a 3-5 week turn around. This is a jumping off point to give you an idea of costs, but by no means is it a binding contract for payment. The largest factor in cost is price of yarn.
    • Hat: $30
    • Gloves: $35
    • Mittens: $30
    • Scarf, woven: $40
    • Scarf, knit or crochet: $70
    • Shawl, small: $55
    • Shawl, medium: $70
    • Shawl, large: $120
    • Shawl, extra-large: $150
    • Sweater, baby: $45
    • Sweater, toddler-primary¬†school: $65
    • Sweater, preteen-teen: $85
    • Sweater, adult female: $120
    • Sweater, adult male: $140
    • Toys: $20-55
    • Blankets of any kind would require a longer turn around time. Price would be based on amount of yarn used. $90+

A custom listing will be created for you when the project is complete. Any custom order over $100 will require a 50% down payment once the plan for the project is complete.